Areas of improvement would be parts ordering. They use a local parts dealer with pretty high prices. I usually order mine online from RockAuto and just put off the repair for a few days while I wait for delivery.
Note: I've been an ASE certified auto mechanic for 15yrs, I just hate hate hate body work! Point being that I know what I'm talking about.
I was tired of my 2001 Cherokee being broken into via their faulty front door locks, so decided to remove them altogether and skin them over smooth (adding keyless entry at my own time and expense). On a budget and aware of what I'm talking about, I shopped every body shop in the metro area. Tico at Robern's gave me a quote on the spot which was literally less than half of the next best estimate. I was skeptical, of course, but decided to see what would happen.
It was winter -- primetime for body work -- and they were expectedly busy. They told me three days, then called in two to tell me it was ready. The work was flawless and then some. Being cheap, I opted to forego the pin-stripe decal, but they included it anyway, free of charge. They also washed the SUV for free. Who does that?!
Save time, loads of money, stress, etc., get professional results, and support a local business. You cannot do better than these guys!
Robern's has all the technical know-how as well as good honest technicians. I always ask for Tico. He has great customer service and even better mechanical skills.
Like a lot of other folks who live in the area, I like working on my car but don't have the time or tools for complicated stuff.
Second experience:
First experience:
best mechanic in metro dc area
They worked on my car twice best price, honest , fast
Absolutely the best price, product, service and communication in town! Ask for Tico for body work.
Take your car here for everything: From oil changes to Engine repair. (They don't install tires. Go to Coscto for that!)
My wife's 2008 Accord was hit while parked on the street, damaging the r/f fender and door and destroying the mirror. Progressive was willing to pay the $1300 difference over my $500 deductible, as well to increase my premium on account of living and parking within city limits. Robern's replaced and painted the fender, repaired the door, and directed me where to purchase a used mirror (electric adjustment and heated -- $335 from Honda, $55 from Brandywine (ask for Ross)), which he also installed, for a total of $450! If you're not counting, that's a complete, professional repair -- two body panels and an electronic mirror -- for less than my deductible! They washed this one, too.
Robern S Automotive Service Center is a US Car Repair based in Takoma Park, District Of Columbia. Robern S Automotive Service Center is located at 6323 New Hampshire Ave NE, Takoma Park, MD 20912, USA.
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