I am taking a moment out of my day to write a review for Liberty State Ins. mainly due to my positive experience with the staff there. I was very impressed with their office area; very clean, organized and professional. Mostly impressed by the agents. I had an opportunity to speak with two of their agents and I was impressed that they are bilingual and very well skilled at what they do. Because of this experience, I would recommend them and I did feel very comfortable especially with the ease of communication Thank you again Liberty. I hope this review helps others, that is why I took the time.
In my line of work, I work with MANY insurance companies and this company is the WORST! They are not professional and the manager actually told me to "go to hell" when I requested an updated Certificate of Insurance for a particular insured. That was after being put on hold and after two prior requests for this information. I have never been treated so poorly and there are too many options for anyone to work with a company so poorly managed. You will likely never get your claim filed or get through to anyone who will handle your situation professionally.
Save yourself a ton of stress. They are not professional, Very poor customer relations. Very poor business practice
The best costumer service in Maryland
Liberty State Insurance is a US Insurance Agency based in Takoma Park, District Of Columbia. Liberty State Insurance is located at 7505 New Hampshire Ave # 314, Takoma Park, MD 20912, USA.
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